Return / Refund And Exchange Policy

Return or Exchange 

Goods Can Be Return / Exchange With Below Situation :

1) Goods Damaged During Our Delivery Service

2) Wrong Items Received

3) Manufacturing Defects (Please Show Us Photos To Prove That Packaging Was Not Damaged While Goods Are Delivered)


Any Return / Exchange Must Be Process Within 5 Days After Receving Your Goods

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Euro Bench will also not be responsible if your shipment is lost during the return transit.



For Refunds Via Online Banking , Card Payment , E-Wallet , It Will Take 5-14 Working Days For Your Refund To Reverse Into Your Bank / Credit Card / E-Wallet Account From The Day Your Refund Was Initiated



Please contact us at Whatsapp 013-9000328 or scan QR code if you have any questions or doubts.